Welcome to Veevogue Décors. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit veevoguedecors.in or purchase our handmade resin planters and bespoke décor pieces. By using our website and services, you agree to the practices described in this policy.
1) About Us
- Business name: Macedon Overseas
- Registered office: Macedon Overseas
- H-32, Govindpuram, Ghaziabad, Uttar Pradesh, 201013, India
- Location: Indirapuram, Ghaziabad, Uttar Pradesh
- Contact:
- Website: veevogue.in
- Scope: Sells handmade resin planters and bespoke décor pieces via online store, with a 14-day return and refund policy.
2) What Information We Collect
- Personal information you provide: name, email, shipping and billing addresses, phone number, payment details (processed by our payment partner), order details, and any communications you send us.
- Automatically collected information: device information (IP address, browser type, operating system), site usage data, cookies and similar tracking technologies, and referral sources.
- Sensitive information: we generally do not collect sensitive personal data. If you choose to provide information in connection with special requests, we will only use it for the stated purpose and with your consent.
3) How We Use Your Information
- Order processing and fulfillment: to process, ship, and manage your orders.
- Communication: to respond to inquiries, provide order updates, and handle returns or refunds.
- Account management: to create and maintain user accounts, provide order history, and support features like wishlists or saved addresses.
- Personalization and experience: to tailor product recommendations and improve our services.
- Legal and security: to comply with legal obligations, protect rights, and prevent fraud or abuse.
- Marketing (with consent): to send newsletters, promotions, and updates if you opt in. You can opt out at any time.
4) Legal Bases for Processing (for EEA visitors, if applicable)
- Performance of a contract: processing necessary to fulfill orders and deliver products.
- Legal compliance: processing to comply with applicable laws.
- Consent: where required, for activities such as marketing communications.
- Legitimate interests: to improve our services and security, provided interest balancing is satisfied.
5) Sharing Your Information
- With service providers: third-party partners who help with payment processing, shipping, IT services, and customer support.
- With business affiliates: within our corporate family where appropriate.
- Legal requests: to comply with law, respond to claims, or protect rights, safety, or property.
- Business transfers: in connection with a merger, acquisition, or sale of all or part of the business.
- We require our partners to protect your information and only use it for specified purposes.
6) International Transfers
- If you are located outside India, your information may be transferred to India and processed there. We will take steps to ensure adequate protections are in place.
7) Data Retention
- We retain personal information for as long as necessary to provide products and services, comply with legal obligations, resolve disputes, and enforce agreements.
- When no longer needed, we securely delete or anonymize data in accordance with applicable laws and internal retention policies.
8) Cookies and Tracking Technologies
- Cookies: We use cookies to remember your preferences, analyze site usage, and deliver personalized content.
- Consent: By using the site, you consent to our use of cookies. You can manage cookie preferences through your browser settings or our cookie banner where available.
- Analytics: We may use analytics tools to understand traffic and usage patterns. Data collected is usually aggregated and anonymized.
9) Security Measures
- Industry-standard protections: encryption in transit (TLS), secure storage, access controls, and regular security reviews.
- Limited access: only authorized personnel may access personal data, and they are obligated to protect it.
- Vulnerabilities: while we strive to protect data, no system is completely secure. If you become aware of a data breach, notify us promptly.
10) Your Rights
- Access and correction: you can request a copy of your personal data and correct inaccuracies.
- Deletion: you can request deletion of your personal data, subject to legal obligations and legitimate business needs.
- Restriction and objection: you may request restrictions on processing or object to certain processing activities.
- Data portability: in some cases, you may request data in a structured, commonly used format.
- Marketing preferences: you can opt out of marketing communications at any time.
- To exercise these rights, contact us at customercare@veevogue.in or +91 93118 30777. We will respond in a timely manner as required by applicable law.
11) Children’s Privacy
- Our site and services are not intended for children under 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, contact us to request deletion.
12) Third-Party Links
- The site may contain links to third-party websites and services. We are not responsible for their privacy practices. We encourage you to read the privacy policies of any third-party sites you visit.
13) Marketing Communications
- If you opt in to our marketing communications, you may receive emails about product announcements, promotions, and events. You can unsubscribe at any time via the unsubscribe link in emails or by contacting us.
14) Do Not Track Signals
- Our website does not respond to Do Not Track requests consistently across all browsers. You can control tracking via cookies settings in your browser.
15) Data Protection Officers and Contact
- If you have questions about this policy or your personal data, contact:
- Email: customercare@veevogue.in
- Phone: +91 93118 30777
- Address: Macedon Overseas, H-32 Govindpuram, Ghaziabad, Uttar Pradesh 201013, India
16) Children’s Data and Parental Controls
- If a parent or guardian becomes aware that a child under 18 has provided us with personal information without consent, they should contact us to remove such data.
17) Policy Updates
- We may update this Privacy Policy from time to time. We will post the updated policy on veevoguedecors.in with an updated effective date. Your continued use after changes constitutes acceptance of the revised policy.
18) How to Contact Us
- Email: customercare@veevogue.in
- Phone: +91 93118 30777
- Registered Office: Macedon Overseas
- H-32, Govindpuram, Ghaziabad, Uttar Pradesh, 201013, India